Asset & Wealth Management
Wealth Management — Understanding Your Clients as Well as Your Markets
Managing relationships is a very different proposition from managing money.
Led by Paul Meadows · Financial markets trainer
- Duration
- 3 hours
- Price
- £330 + VAT
- Delivery
- Online, in person or hybrid
- Availability
- Scheduled dates or privately on request
Course Overview
The industry quietly looks after vast amounts of high-net-worth private client wealth, shirking the headlines and aiming for confidentiality and discretion. While asset management fees generate primary revenue, additional services enhance client retention. The core focus remains managing client relationships effectively — a distinctly different skill from managing finances.
Understanding the importance of today's Client Relationship Managers
- How does one define "high net worth"?
- How big is the market? Who are the major players?
- Where is the revenue growth to come from? What are the implications of this?
- What makes a good Client Relationship Manager?
- Generation Y and the potential impact of inter-generational wealth transfers
- Case study — what might make clients think about leaving?
Wealth Management products and services
- What are the principal risks facing the industry?
- How many providers is a client going to use, and why?
- How do you differentiate your bank from the competition?
- Family Office — combining the roles of accountant, lawyer and banker
- The impact of technology — robo-advisers and the omni-channel adviser
- Case study — the ideal professional service provider: listener or talker?